Terms & Conditions

1. Acceptance of Terms

These Terms & Conditions ("Terms") constitute a legally binding agreement between you ("Player," "User," "you") and 11php ("11php," "the Platform," "we," "us," "our"), governing your access to and use of the 11php website located at https://11php.app and all associated services, games, and features.

By accessing the 11php platform, creating a player account, making a deposit, placing a wager, or using any feature of the service, you acknowledge that you have read these Terms in full, that you understand them, and that you agree to be bound by them. If you are accessing 11php on behalf of another person, you represent that you have the authority to bind that person to these Terms.

These Terms apply in addition to any game-specific rules, bonus terms, or promotional conditions that may be displayed on the 11php platform from time to time. In the event of any conflict, these Terms shall prevail unless a specific supplementary document expressly states otherwise.

2. Eligibility & Age Verification

The 11php platform is operated in the Philippines under the regulatory framework of the Philippine Amusement and Gaming Corporation (PAGCOR). Use of the 11php platform is subject to the following eligibility requirements:

1. Age: You must be at least 21 years of age to register for and use 11php. This is a mandatory legal requirement under Philippine law. Players under 21 are strictly prohibited from using the platform, whether for real-money play or any other purpose.
2. Jurisdiction: You must be physically located in a jurisdiction where online gambling is legally permitted at the time of placing a bet. You are solely responsible for verifying that your use of 11php is lawful in your jurisdiction.
3. One Account Per Person: Each individual may hold only one registered account on 11php. Maintaining multiple accounts ("multi-accounting") is a violation of these Terms and will result in permanent account suspension and forfeiture of all associated balances.
4. Not a Prohibited Person: You must not be an employee, contractor, agent, director, or officer of 11php or any of its affiliated entities, or an immediate family member of any such person.

11php reserves the right to request proof of age and identity at any time, including but not limited to government-issued Philippine identification documents (SSS, PhilHealth, UMID, Passport, or Driver's License). Accounts that fail to complete identity verification within a reasonable timeframe may be suspended pending compliance.

3. Account Registration & Security

To access real-money play on 11php, you must register a player account by providing accurate, complete, and current information, including your full legal name and a valid Philippine mobile number. You agree to keep your registration information up to date.

1. Account Credentials: You are responsible for maintaining the confidentiality of your 11php login credentials. You must not share your username, password, or account access with any third party.
2. Unauthorized Access: You must notify 11php immediately at [email protected] if you become aware of any unauthorized access to or use of your account.
3. Accuracy of Information: Providing false, incomplete, or misleading information during registration is a violation of these Terms and may result in account termination and forfeiture of balances.
4. Account Suspension: 11php reserves the right to suspend or terminate any account at its sole discretion, including but not limited to cases of suspected fraud, bonus abuse, multi-accounting, or failure to complete required verification steps.
5. Inactive Accounts: Accounts that have been inactive for 12 consecutive months may be subject to an inactivity fee or administrative closure, subject to applicable law and prior notice.

4. Deposits & Withdrawals

All financial transactions on 11php are denominated in Philippine Pesos (PHP / ₱). The following terms apply to all deposit and withdrawal activity:

1. Accepted Methods: 11php accepts deposits and withdrawals via GCash, Maya (PayMaya), BPI, BDO, Metrobank, GrabPay, QR Ph, and 7-Eleven CLiQQ, subject to availability and applicable limits.
2. Minimum Deposit: The minimum single deposit on 11php is ₱100 unless otherwise stated in a specific promotion.
3. Withdrawal Eligibility: Withdrawal requests are only processed for accounts that have completed identity verification. Withdrawals will be credited to the same payment method used for the original deposit wherever technically possible.
4. Processing Times: GCash and Maya withdrawals are typically processed within 5 to 30 minutes. Bank transfer withdrawals may take up to 2 business hours. 11php does not guarantee specific processing timeframes and is not liable for delays caused by third-party payment processors.
5. Currency: All transactions are in Philippine Pesos. 11php does not accept cryptocurrency deposits or withdrawals.
6. Anti-Money Laundering: 11php complies with Philippine anti-money laundering laws. Unusual transaction patterns may trigger compliance reviews, which may temporarily delay withdrawal processing.

5. Bonuses & Promotions

11php may offer welcome bonuses, deposit match bonuses, free spins, cashback offers, and other promotional incentives to eligible players. All bonuses and promotions are subject to the following general conditions, in addition to any promotion-specific terms:

1. Wagering Requirements: Bonuses are subject to wagering requirements before bonus funds or winnings derived therefrom may be withdrawn. Specific wagering multipliers, eligible games, and time limits are stated in each promotion's terms.
2. One Bonus Per Player: Unless explicitly stated otherwise, each player is eligible for each type of welcome bonus only once.
3. Bonus Abuse: 11php reserves the right to void bonus winnings and suspend accounts where bonus abuse, hedging strategies, or coordinated exploitation are detected.
4. Modification & Cancellation: 11php reserves the right to modify, suspend, or cancel any promotion at any time without prior notice. Modification will not affect bonus funds already credited to an account in good standing.

6. Gameplay Rules & Fair Use

All games available on 11php are governed by their individual game rules as displayed within the game interface. By participating in any game, you agree to be bound by those rules. The following general gameplay terms also apply:

1. Game Integrity: 11php uses certified random number generators (RNGs) for all non-live games. Live dealer games are conducted in real time by trained dealers under 24/7 monitoring. Any technical malfunction that voids a game round will result in a refund of the wager to the player's account.
2. Bet Finality: Bets placed and confirmed are final and cannot be reversed except in the event of a platform technical error.
3. Maximum Winnings: 11php may impose maximum payout limits per single game round, per day, or per withdrawal cycle. These limits are displayed in the relevant game information.
4. Sports Betting: Sports betting is governed by 11php's sportsbook rules, including rules on void bets, postponed events, in-play betting restrictions, and price errors.

7. Prohibited Activities

The following activities are strictly prohibited on 11php and will result in immediate account suspension, forfeiture of balances, and potential reporting to PAGCOR and other relevant authorities:

1. Using automated software, bots, scripts, or artificial intelligence to interact with the platform or gain an unfair advantage in any game.
2. Engaging in collusion with other players, including but not limited to coordinating bets in live dealer games or sportsbook markets.
3. Money laundering or using 11php for any illegal financial activity.
4. Fraud, including using stolen payment credentials, unauthorized chargebacks, or false identity information.
5. Attempting to reverse-engineer, copy, or exploit the 11php platform's software, source code, or proprietary algorithms.
6. Accessing or attempting to access another player's account without authorization.
7. Using 11php services from a jurisdiction where online gambling is prohibited.

8. Intellectual Property

All content on the 11php platform — including but not limited to the 11php brand name, logo, game graphics, software, text, design elements, and user interface — is the exclusive property of 11php or its licensors and is protected by applicable intellectual property laws. You are granted a limited, non-exclusive, non-transferable license to access and use the 11php platform solely for personal, non-commercial entertainment purposes. You may not reproduce, distribute, modify, or create derivative works from any 11php content without prior written permission.

9. Limitation of Liability

To the maximum extent permitted by applicable Philippine law, 11php and its officers, directors, employees, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of or inability to use the platform, including but not limited to loss of winnings, loss of data, or service interruptions. 11php's total aggregate liability to any player for any claim shall not exceed the amount deposited by that player in the 30-day period preceding the claim.

11php makes no warranty that the platform will be uninterrupted, error-free, or completely secure. Scheduled and unscheduled maintenance may temporarily affect platform availability.

10. Responsible Gaming

11php is committed to promoting responsible gambling. In compliance with PAGCOR requirements, the following tools are available to all registered players at no charge:

1. Deposit Limits: Set daily, weekly, or monthly deposit caps on your 11php account from the Account Settings menu.
2. Session Time Limits: Configure session duration reminders that notify you when you have been playing for a specified length of time.
3. Cooling-Off Periods: Temporarily restrict access to your account for a period of your choosing (24 hours to 6 weeks).
4. Self-Exclusion: Permanently exclude yourself from the 11php platform. Self-exclusion requests are irrevocable for the elected exclusion period and cannot be reversed by the player or platform within that timeframe.

If you believe you may have a gambling problem, we encourage you to visit our Responsible Gaming page for resources and support. Gambling is for entertainment only. 11php is strictly for players aged 21 and above.

11. Amendments to These Terms

11php reserves the right to amend, update, or replace these Terms at any time. Material changes will be communicated to registered players via SMS notification to the registered mobile number or via a notice displayed upon next login. Continued use of the 11php platform following notice of any such changes constitutes your acceptance of the revised Terms. If you do not agree to the revised Terms, you must cease using the platform and contact support to close your account.

12. Governing Law & Disputes

These Terms shall be governed by and construed in accordance with the laws of the Republic of the Philippines. Any dispute arising from or in connection with these Terms or your use of 11php shall first be subject to good-faith negotiation. If unresolved, disputes shall be submitted to the exclusive jurisdiction of the competent courts of Makati City, Metro Manila, Philippines, subject to applicable PAGCOR dispute resolution procedures.

13. Contact

For questions or concerns regarding these Terms & Conditions, please contact the 11php support team:

These Terms were last updated in June 2026 and supersede all previous versions. Registered players who accepted earlier versions of these Terms are bound by this current version from the date of update.